FalconSend

About FalconSend

A Malian company dedicated to the last mile: the part of the journey that matters most to you.

Our story

FalconSend was born from a simple observation: more and more people in Mali shop online, yet receiving a parcel is often slow and uncertain. We built a reliable local distribution service, designed for Bamako and its neighbourhoods.

Our mission

Get every parcel to the right recipient, in good condition, with clear information at every step.

Rooted in Mali

Our team knows Bamako, its neighbourhoods and landmarks. That is how we find the recipient, even without a precise address.

Logistics know-how

Our team draws on experience with last-mile distribution processes and tools, including Aramex (GDA): receiving, sorting, route planning and delivery confirmation.

What you can count on

  • A price announced before delivery, with no hidden fees.
  • One identified contact for each request.
  • A claims procedure if something goes wrong.

How we follow up

  • Every request gets a reference number.
  • An agent confirms price, timing and handover point with you.
  • You are notified before the courier arrives.
  • Receipt is confirmed when the parcel is handed over.

A parcel on its way?

Message us on WhatsApp or send a request: an agent replies with price and timing.